Privacy Policy

1. Information We Collect

At Softwave Technology, we respect your privacy and are committed to protecting your personal information. When you place an order or acquire software licenses on our platform, we collect the necessary information to process transactions, issue cryptographic license keys, and deliver digital software assets.

• Contact & Delivery Information: Your registered email address provided during checkout to deliver license keys, authenticated package download mirrors, and PDF invoices.
• Transaction Details: Payment reference ID, selected payment gateway (Stripe, Razorpay, or Crypto networks), currency, and timestamps.
• Installation Domain (if provided): The domain or hostname associated with software license activation.

2. Payment Information & PCI Compliance

We do not store your raw credit card numbers, debit card details, or banking credentials on our servers. All financial transactions are securely processed by tier-1 payment gateways (Stripe, Razorpay) and authenticated blockchain network nodes with 256-bit SSL encryption.

3. How We Use Your Data

Your information is used strictly to fulfill your purchase and provide customer support:

• Generating and issuing cryptographically verified product license keys.
• Delivering order receipts, PDF tax invoices, and authenticated software downloads.
• Providing technical assistance, order recovery, and resending license credentials upon request.
• Preventing unauthorized usage, fraudulent transactions, or license tampering.
• Suggesting a checkout country and local currency using your IP address. You can change the suggested country and currency.

4. Data Sharing & Third Parties

We never sell, rent, or trade your personal data to third parties. We use payment infrastructure providers and transactional email providers to complete your checkout and deliver your digital assets. We may send your IP address to IPWhois for country detection. We cache the country result under a hashed IP identifier for up to 24 hours; exchange-rate requests do not include your personal or payment details. Wallet links send the payment destination, network, token and amount to the wallet you choose.

5. Security & Data Retention

We implement industry-standard encryption, strict access control, and TLS protocols. Order records and license bindings are retained in our secure database to enable perpetual license verification and software update access.

6. Contact Us

If you have any questions about this Privacy Policy or wish to request details regarding your stored order records, please contact our support team at payments@zoomnearby.com.